Rebuilding debt resolution in MENA.

We are building the operating system for the lending lifecycle in the Gulf — so lenders can collect what they are owed with software instead of call centres, faster for them and fairer for the people who owe.

Built for collections, by collections. Built by the region, for the region.

Why we exist

Mission and vision.

The problem we exist for

Collections never got its infrastructure moment.

Lending in MENA modernised — origination, payments, onboarding. Collections stayed a call centre: headcount, pressure and spreadsheets. ClearGrid was built by practitioners who resolve debt at scale, inside real operations, to replace that machine with software.

May 2023

Founded in Dubai by Mohammad Al Zaben (Co-founder & CEO), Mohammad Al Khalili (Co-founder & CGO) and Khalid Bin Bader Al Saud (Co-founder & Chairman of ClearGrid KSA). Al Zaben previously founded Munch:On, acquired by Careem in 2022.

2024

Operational launch. Live portfolio operations in the UAE, and the engine's first full learning cycles on real books.

March 2025

$10M raised in total — a $3.5M pre-seed followed by a $6.5M seed — co-led by Nuwa Capital and Raed Ventures. Coverage in TechCrunch, Forbes and FinTech Global. Expansion into Saudi Arabia.

Today

$1.2B in loans under management, ten major banks and fintechs signed in the UAE, and around 75 people across Dubai, Riyadh, Cairo and Amman. UAE operations reached profitability inside the first year.

The published record

What we have proven so far.

Figures ClearGrid has already put on the record, drawn from live portfolio operations in the UAE and Saudi Arabia. Definitions, cohorts and attribution methods are shared under NDA in diligence.

38–50% better resolution

Improvement in resolution rates against the incumbent agency arrangements these portfolios came from.

~2x faster

Debt resolved roughly twice as fast as traditional agency collections.

~50% lower cost to collect

Reduction in collection costs, with recovery rates improving 30–50% at the same time.

~60% more engagement

Borrowers interact with ClearGrid around 60% more than with traditional agencies — the input every other number depends on.

130,000+ accounts a month

Borrower accounts engaged monthly across live books.

4.8 / 5

Borrower satisfaction on a resolved BNPL book. Collections rarely gets scored at all, let alone scored well.

How we work

Calm. Precise. Bilingual by design.

We speak Arabic and English with equal fluency, and silence is welcome — we never shout to be understood. Our work is the difference between a dashboard you tolerate and one you trust.

Outcomes over activity

We measure resolution, not dials. We show the working behind our numbers.

Dignity is economics

Better treatment produces better repayment. It's the strategy, not a slogan.

Built inside operations

The platform exists because we run collections ourselves. Every edge case taught it something.

Evidence by default

If it isn't logged, it didn't happen. Every decision is reconstructable.

In the press

What others say.

Backed by

Who is behind us.

$10M raised across a pre-seed and a seed, co-led by Nuwa Capital and Raed Ventures, with BECO Capital, Aramco’s Waed Ventures and Endeavor participating — alongside operators who have built payments, developer and marketplace businesses at scale.

Nuwa Capital

Co-lead

Raed Ventures

Co-lead

Waed Ventures

Aramco

BECO Capital · Endeavor

Participating

Jason Gardner

Founder, Marqeta

Justin Kan

Co-founder, Twitch

Amjad Masad

Founder & CEO, Replit

Mohammed Ballout

Founder, Kitopi

Talk to us

Get in touch.

Commercial and partnerships: sales@cleargrid.co
Headquartered in Dubai, United Arab Emirates, with a team in Riyadh.
Live borrower operations in the UAE, Saudi Arabia and Kuwait.
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