Heard from ClearGrid? Here's what it means.

A lender you have an account with works with ClearGrid to resolve overdue balances. Our job is to make that as clear and manageable as possible, for you.

TOLL-FREE 80080011  ·  SUPPORT@CLEARGRID.CO  ·  ARABIC & ENGLISH

What you can expect from us.

Clarity, always

We identify ourselves, name the lender, and show the exact balance. No vague threats, no pressure scripts.

Your language

Arabic or English, whichever you prefer, on SMS, email, phone or the online portal.

Options, not ultimatums

Pay in full, set an instalment plan, or adjust an existing plan to fit your situation. Most people resolve everything themselves online, in minutes.

A human when it matters

Facing hardship, or something doesn't look right? A specialist — a real person — will handle it with your full history in front of them.

Disputes taken seriously

If you believe the balance is wrong or the account isn't yours, raise a dispute. Contact pauses while it's reviewed.

Your data, protected

Your information is encrypted, access-controlled and used only to resolve the account, as set out in our privacy policy.

Why lenders send accounts our way.

Customers rate the ClearGrid experience 4.8 out of 5, because resolving on your own terms works better than being pressured. If you're a lender, that's exactly the point: see how the experience works.

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