One state per account
ClearGrid ingests your delinquent accounts and builds a single live state for each one: balance, days past due, payment history, promises made and broken, behaviour, offer eligibility, and your policy constraints. Every decision starts from this state, not from a call list.
See it in Command →
Decisions, not dialler queues
For each account, the engine decides the next-best action: which channel, what time, what message, which offer, and when to escalate. Not a campaign blast — one decision per account, recalculated as the account changes.
Inside ClearGrid AI →
Execution on every channel
AI voice agents that can work an entire portfolio in a day, plus SMS, email, a self-service portal, and human specialists for the cases that need one. On high-volume early-stage books, up to 95% of the work runs without a person touching it — and every decision, message and call is logged for audit.
Governance & audit →