Telecom credit teams

Recover the receivable. Keep the subscriber.

Postpaid bills and device financing sit in a delicate place: the person who owes you money is also your subscriber. ClearGrid resolves the balance without pushing them to churn.

The problem

Every hard collection call risks a port-out.

Telecom books are huge and the balances are tiny — the customer is usually worth more than the money they owe. Calling every late subscriber over and over is a churn programme with a collections label on it.

Volume without headcount

Millions of accounts scored and sequenced automatically; AI voice and messaging carry the contact load at software cost, in Arabic and English.

Subscriber-safe journeys

Reminder-first sequences, self-service payment plans, and churn-risk signals in the decisioning, pressure only where the account state justifies it.

Device-financing aware

Instalment products get instalment treatment: salary-cycle timing, restructure offers and early-hardship detection rather than service-cut threats.

One trail for the regulator

Consumer-protection conduct rules enforced by the engine, with a complete evidence trail per account.

How telecoms work with us

Run it yourself, or let us run it.

Most telecoms want the churn risk handled without building a collections function. You can keep it in-house on our platform, or hand the book to us as your agency.

+38%
increase in collections
2x
faster resolutions
+60%
borrower engagement
4.8/5
borrower satisfaction

Model it on one billing cycle.

Thirty minutes on your arrears book. We'll show you what we would do differently and what it would recover.

Book a consultation